Pain is considered a personal experience and the source of pain may not always be obvious. Knowing what questions to ask can help you support your customer to find the most appropriate approach to managing their pain.

After completing this module, you will be able to:

1. Understand the pain-relieving properties of different medications available OTC

2. Follow a stepwise strategy when recommending treatment for managing mild to moderate pain

3. Recommend alternative therapies to support your customer in managing their pain