Forgot Your Password?
Improve customer service and relations.
Follow Topic
Bookmark
Copy Link
This service excellence module focuses on barriers of communication and the various strategies to overcome them.
15 Oct 2015 , 900 Min Module
This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication.
16 Sep 2015 , 900 Min Module
Worried about what to say? Use this technique to help plan a key conversation
06 Aug 2015 , 900 Min Module
This Professional Assistant: Service Excellence module focuses on the WWHAM questions.
25 Jun 2015 , 5 Min Module
