In Focus - Dry Skin & Eczema

When speaking to customers about their skin, you should be mindful of the effect having a skin condition can have. Customers may want something as part of their daily moisturising routine or need advice on eczema flare-ups. Whatever their needs, you should have the right knowledge and communication skills to help them.

This module will help you:

• Recognise the symptoms of eczema

• Advise on different treatment options to help keep eczema and dry skin at bay

• Advise customers on eczema flare-ups.